Frequently Asked Questions

Dashli is a platform that helps you turn Excel and CSV files into clean, shareable dashboards. Instead of manually building charts and tables, you can upload your file and Dashli will generate a dashboard with summaries, charts, tables, and sharing options.

Dashli currently supports:

More file types may be added in the future.

Yes. Dashli is designed to support Arabic and English files. This includes:

For best results, CSV files should be saved in UTF-8 format.

Dashli may support multi-sheet Excel files depending on your plan and enabled features. If your Excel file has multiple sheets, Dashli may allow you to preview sheets and choose which sheet to convert into a dashboard.

Dashli can create dashboards with:

The generated dashboard depends on the structure and quality of your uploaded file.

No. Dashli is made for users who want to create dashboards without coding or design experience. You upload your file, and Dashli handles the basic dashboard generation automatically.

Depending on your plan and enabled features, you may be able to:

Some advanced customization features may only be available on paid plans.

Depending on your plan, Dashli may allow you to download:

You should always keep your own backup copy of important original files.

By default, your dashboards and uploaded data should be treated as private unless you choose to share them. Dashli may support private dashboards, workspace-only dashboards, and public sharing links. You are responsible for reviewing sharing settings before making dashboards public.

If you make a dashboard public, anyone with the link may be able to view it. Before sharing publicly, make sure the dashboard does not contain confidential, personal, financial, or private business information. You may be able to make the dashboard private again, but people who already viewed or copied the data may still have it.

Yes, Dashli may support team and company workspace features depending on your plan. A company workspace can allow team members to access dashboards and files based on permissions.

Possible roles may include:

Team limits and permissions depend on your subscription plan.

Dashli may use manual subscription activation. This means you may pay through an agreed method such as:

After payment is confirmed, an administrator activates your subscription manually.

Dashli may not include online card payment at the beginning. Subscriptions may be activated manually after payment confirmation. If online payment is added later, the platform policies may be updated.

Dashli may offer plans such as:

Check the Pricing page for the latest plan details.

When your subscription expires, some paid features may be restricted. You may not be able to:

Existing dashboards may remain view-only depending on your plan and platform settings.

Not usually immediately. Your dashboards may remain available in a limited or view-only mode, depending on platform settings. However, Dashli should not be used as your only storage location for important files. Always keep backup copies of your original data.

Yes. Because Dashli may use manual subscriptions, cancellation usually means you choose not to renew your plan. Your current access may continue until the subscription end date. Refunds and cancellations are handled according to the Refund Policy and Cancellation Policy.

Refunds may be reviewed case by case. Generally, payments are non-refundable after a subscription has been activated, unless otherwise approved in writing or required by law. Please read the Refund Policy for full details.

File size limits depend on your plan. Example limits may include:

Large files may take longer to process.

Dashli depends on the structure and quality of your uploaded file. Issues may happen if the file has:

You may need to clean the file before uploading it for better results.

Yes. Dashli tries to detect columns and generate suitable charts automatically.

For example:

If no suitable chart is detected, Dashli may still show a searchable table.

Yes. Dashli can be useful for:

For company use, Business plans may include team and workspace features.

No. Dashli does not sell your uploaded files or dashboard data. Your data is processed to provide the Dashli service, such as generating dashboards, storing files, enabling sharing, and supporting your account.

You can contact Dashli support at:

WhatsApp: +973 39661703

Email: hello@dashli.app

Website: https://dashli.app/

Please include your account email and a clear description of the issue.